Future Expectations
Now that I’m home and have a ‘m&m’ status (minimal movement) I have plenty of free time on my hands. There is, after all, only so much TV I can watch and my eyes can only take so much reading, and I did miss a couple of weeks of posting my blog, so now that I can sit up for a while without having my leg elevated, I am once again back at my computer.
Given my recent experiences, you should not be totally surprised by today’s topic…. Hospitals.
As a reminder, I was raised by a nurse. Mom was a Navy nurse during WWII and stationed in the south Pacific immediately behind battle lines, in other words she was in a Navel Mash unit. I grew up on her war stories and as a result grew up having a profound belief/trust in science/medicine. I never fulfilled Mom’s desires for me to become a nurse, (I can’t even watch my own blood be drawn) but most of my working life was in tertiary positions in the medical field. I worked for 13 years at Hoxworth Blood Center, managed a multi-specialty medical group practice and worked for 12 years at Ethicon Endo Surgery (a J&J medical device company).
I have had no issues with taking vaccines as recommended, no issues following doctors’ orders when required, basically been a good, compliant patient anytime in my life when required. However, there has been a bit of a shift in my attitude toward hospitals over the last 10 years.
First let me say, while I do not have in-depth knowledge of hospital dynamics, protocols or staffing issues, I certainly do understand that there are pressures on hospital operations that have been in place for a few years. But I still have some gripes.
They began when my brother, Jim, lived with us during the last 6 years of his life. During those 6 years I took him to the emergency room 4-5 times. Each time I became more and more frustrated with the entire experience of being in an ER. None of these times was Jim in any kind of extreme medical emergency, but still waiting 4, 5, 7, 8 hours to get medical help and either get Jim admitted or released was just plain ridiculous. As a matter of fact, during the last time, before his death, when the staff told me they would be 4-5 hours doing tests, etc, I gave them my phone number and asked them to call me when Jim was ready to be picked up. Harsh I know, but by that time, I had had it!!
Making a shift now to my most recent hospital experience in Prescott, AZ….it wasn’t too bad. My ER experience was pretty good, only I assume, because my dog bite wound was very extreme. Once the triage nurses saw what they were dealing with I was immediately moved back into an ER exam room, no dilly dallying around on that one. I did not have to wait hours to be examined by an ER Doc and decisions were made rather quickly.
But…after 9 days in the hospital I learned some very real truths regarding the hospital experience.
1. No matter what the protocol for your situation is, each nurse will have their own method for implementing that protocol. You wouldn’t think that would be the case, but it became very apparent to me rather quickly. Some of the deviations were insignificant, but as an example, my plastic surgeon who performed both of my surgeries was very explicit that no one but himself and his wound care team were to touch my left and right legs. One nurse in particular I almost had to physically stop from ignoring those instructions…. that woman was scary!
2. Don’t know if this is the case throughout the US, but in Prescott, AZ, 80% of the nursing staff were ‘traveling nurses’…. they work in that hospital for 8-24 weeks, then move on to other locations. You could tell the difference between a hospital staff nurse and the visiting nurses…. the hospital nurses were definitely more stressed.
3. Whether traveling or not, some staff just doesn’t know what the hell they are doing. For the 9 days I was there, 8 of the days I was receiving an IV antibiotic drip (to prevent infection). There were certain nurses and nurse aids that I just did not want touching that IV. First of all, the nurse aids are not even supposed to touch it, that is a nurse duty only. One nurse aid came in, started messing with it, I asked her to leave and get a nurse, and the nurse had to take everything apart, throw it all away and start over. Geeze.
4. Many, many years ago I learned to trust my instincts. That came into use while there. Staff worked 12-hour shifts, 7am-7 pm and 7pm – 7 am. One night after a shift change the night nurse came into my room. I don’t know what it was, but immediately my hackles went up and I was on guard. I think it was that the first impression I got of this woman was that she was very angry. I had her for 3 nights and I decided it wasn’t just a bad day for her. Every contact with her was the same…. she was not a happy camper. She was the same person who wanted a hands on with my wounds, contrary to doctor orders. She eventually shared with me that the minute her youngest child was an adult she was going back home to Russia and that us Americans have no idea how good they have it over there. I have no idea why she is in the US, but I hope her journey home is successful.
So these experiences and a few others do not diminish my respect and regard for hospitals, but they have redirected my expectations regarding any future experiences.
I just hope I can keep them to a minimum in the future.